why-strict-procedures-are-the-key-to-a-great-customer-experience Blog Related Topics 
Nicereply
FEBRUARY 14, 2020
If we don’t provide our customer reference points by setting customer expectations, customers will search out their own reference points. Ever wish you could get inside the head of your customer? In particular, Prospect Theory helps us understand how customers decide whether your company provides good or bad service.
GetFeedback
APRIL 18, 2019
With the rise of personalized customer servicing and user experience (UX) trends, customers are no longer satisfied with just a straightforward purchase. Whether you are a business with retail storefronts or a strictly digital company, the customer experience (CX) services you provide for your customers matter quite a bit.
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