Remove responsible-disclosure-policy
article thumbnail

How ecobee Wins Customers With Smart Surveys

Toister Performance Solutions

Advertising disclosure: We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Ecobee and NPS Customers get an NPS survey two weeks after registering their ecobee. The Ecobee 3 Lite.

Surveys 48
article thumbnail

Weird Research: The Most Dangerous Time for Customer Service

Toister Performance Solutions

Advertising disclosure: We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. I was able to look at the results of 1,009 surveys from a one-month period. Subscribe to this Blog.