partnerships leveraging-cti-integration-salesforce Blog Related Topics 
aircall
APRIL 19, 2021
With a CRM phone integration , your sales and support agents can view many details about customers before they even utter a greeting. You may also hear this referred to as CRM CTI (CTI refers to computer telephony integration ). The Benefits of a CRM Phone Integration. CRMs are a staple in most businesses.
Talkdesk
AUGUST 1, 2016
If you’re a regular reader of our blog, you’ll know that we’re constantly expanding our offering with innovative new features and enhanced functionality. You might also recall that we offer deep integrations with leading business tools to ensure your call center works in tandem with existing setups.
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