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Transforming Healthcare Customer Service: The Impact of Digital Tools

Zappix

In the rapidly evolving landscape of healthcare, patient satisfaction and access to care are paramount. With the advent of digital technology, healthcare providers are increasingly turning to innovative solutions to enhance customer service and improve patient experiences.

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The Rapid Rise of Virtual Health Agents in Patient Access

SmartAction

The COVID-19 pandemic is exposing frailties in our already strained US healthcare system. Medical resources and staff are being diverted to help with testing and treatment of patients diagnosed with the coronavirus. Some healthcare services are being compromised in order to meet the demands of caring for COVID-19 patients.” – CDC.