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Looking at Future Trends and Technology in CX : A Deep Dive Interview with CX Trend Expert, Stephen Loynd

Vistio

Welcome Steven, can I record this call for quality assurance? Let’s start out with just learning a little bit about your background. Let’s start out with just learning a little bit about your background. Listen to the full podcast here: Welcome, welcome. Today we have on the pod with us, Stephen Loynd.

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Aircall’s 2018 Customer Support Strategy Survey

aircall

How are they designing their customer support strategies as a result? Our final survey question asked respondents to consider the following: “What one change do you believe would have the most positive impact on your organization’s customer support operations in 2018?”. Methodology. Table of Contents. About This Survey.

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