Hodusoft

JANUARY 1, 2024

The Rise of Virtual Banking: Contact Center Software as the Backbone of Remote Financial Services Over the past few years, the state of virtual banking has evolved greatly with financial institutions utilizing digital technologies to provide innovative and expedient banking services. That number was 197 million in March 2021.

Contact center software 52

Contact center software Banking Contact Center Finance 52

Hodusoft

AUGUST 9, 2023

Improving Customer Service in BPOs with Multi-Tenant Contact Center Software Noted management guru Peter F. That’s the power of multi-tenant contact center software for BPOs! What is Multi-tenant Contact Center Software? Drucker once said “Do what you do best.

Contact center software 52

Contact center software Contact Center Customer Service Agent burnout 52

Hodusoft

FEBRUARY 8, 2024

Investing in the right communication software and systems can go a long way in ensuring the coordination and unification of communication across multiple devices and channels in the MSP industry. With contact center software, MSP teams can collaborate in real time, share insights, and make informed decisions collectively.

Contact center software 52

Contact center software Contact Center Multi-channel support Analytics 52