BPO Call Centers: 8 Features To Look For
Global Response
APRIL 17, 2023
However, nearshoring companies with agents housed in Mexico, Puerto Rico or Latin America, are more likely to have bilingual agents fluent in Spanish or French, which are much more common with a US audience. How much focus do they place on agent training and experience? Can they integrate with your tech stack?
62 
Let's personalize your content