Bilingual agents industry standards outsourcing Sales 
Anexa BPO
FEBRUARY 23, 2023
Customer success agents pick up where sales agents leave off and have the single most influence on the customer journey. Customer success targets the post-sale relationship and is the cornerstone of a customer-centric organization. Let’s look at some of the success-specific metrics that help measure true customer success.
Global Response
JULY 17, 2023
Save money and increase sales with a brand-obsessed, people-first team that delivers a high-touch, superior customer experience, every time. Cloud-based call centers are also well-versed in industry standards and regulations, committed to keeping a compliant and secure business for themselves as well as their clients.
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