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Bilingual Customer Support: Where Live Agents and AI Coincide

BlueOcean

We believe that your French-Canadian consumers deserve support from agents who understand not only your brand, but also understand the consumer landscape and consumer support expectations in Canada. The most recent census reports that 21.4% of Canadians speak French as a first language. It’s our thing. So, of course, we’re biased.

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Multilingual Support: Expanding Reach with Retail Call Center Services

Global Response

Not only do you need access to the language support that matters most to your customers, but you also need access to the services and solutions that matter most for your unique audience. Modern technology makes this possible—if your contact center makes use of it.