Bilingual agents Blog Contact Center Telemarketing 
Global Response
SEPTEMBER 11, 2023
Traditional call centers offer support for inbound or outbound customer communications via voice calls. This can include things like telemarketing, surveying, appointment setting, customer service, technical support or other areas of service. Contact centers. Global Response has been operating call centers for 40+ years!)
Global Response
NOVEMBER 14, 2023
Modern technology makes this possible—if your contact center makes use of it. For example, at Global Response, we integrate our language services with one seamless strategy and digitally-integrated customer support system, so that all agents have access to the same policies, knowledge bases, tools, QA scorecards and so on.
Expert insights. Personalized for you.
62 
Let's personalize your content