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AI-based call center: How do they work?

NobelBiz

This evolution has been driven by advancements in machine learning, natural language processing, and big data analytics. It enhances the efficiency and effectiveness of the services provided and improves the working conditions for agents and satisfaction for customers.

article thumbnail

AI-based call center: How do they work?

NobelBiz

This evolution has been driven by advancements in machine learning, natural language processing, and big data analytics. It enhances the efficiency and effectiveness of the services provided and improves the working conditions for agents and satisfaction for customers.