Remove Big data Remove Customer Experience Remove Multichannel Remove Omni-channel support
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Guest Post: 6 Customer Service Trends That You’ll Want to Adopt in 2022

ShepHyken

Because the entire process is automated, agents can focus on more important tasks and provide a better customer experience. . This allows agents to manage more customers faster and more efficiently. . Protecting customer privacy is not optional anymore. Omni-channel support is critical moving forward.