COPC

SEPTEMBER 5, 2019

the cloud and AI) has made everything possible, and brought the opportunity for a re-establishment of industry standards.”. Being an internet-based company, we instinctively started to think about how we could use new technologies and big data to overcome the obstacles we were finding in our service delivery.

Enterprise 40

Enterprise industry standards Big data Technology 40

COPC

SEPTEMBER 4, 2019

the cloud and AI) has made everything possible, and brought the opportunity for a re-establishment of industry standards.”. Being an internet-based company, we instinctively started to think about how we could use new technologies and big data to overcome the obstacles we were finding in our service delivery.

Enterprise 40

Enterprise industry standards Big data Technology 40

COPC

SEPTEMBER 3, 2019

re-establishment of industry standards.”. is a globally renowned consulting firm in the service industry, and that the influential COPC CX Standard has provided the industry with guidance and best practices in customer experience measurement and management. “… the technology revolution (e.g.,

industry standards 40

industry standards Enterprise Technology Self service 40