Doing Something Really Interesting in IOT Customer Experience or Cloud Customer Service? Apply for a SuperNova Award!
Natalie Petouhof
FEBRUARY 21, 2016
Data to Decisions – Using data to make informed business decisions. examples: big data, predictive analytics) . Digital Marketing Transformation – Personalized, data-driven digital marketing. . examples: crm, customer experience). examples: sensors, smart ‘things’, device to purchase).
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