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How to Improve Customer Experience: A Step by Step Guide

Lumoa

At the same time, it’s also an industry-standard metric, which means you could benchmark the results. The best practices include: Act on time. Share best practices across teams and organizational boundaries. Organize workshops, coaching, and training within the company. Learn from each other.

article thumbnail

How to Improve Customer Experience: A Step by Step Guide

Lumoa

At the same time, it's also an industry standard metric, which means you could benchmark the results. The best practices include: Act on time. Share best practices across teams and organizational boundaries. Organise workshops, coaching and training within the company. Learn from each other.