Mastering the Art of Signposting: A Guide to Controlling Calls with Ease
Myra Golden Media
APRIL 5, 2023
For example, call center software can provide prompts and reminders for agents to use specific signposting techniques or phrases. Best practices for signposting in different industries While the principles of effective signposting are universal, some industry-specific best practices can help to improve its effectiveness.
Let's personalize your content