11 Best Practices For Superior Customer Support
JustCall
APRIL 20, 2022
Offering an IVR menu to customers is one of the simplest ways to make this happen. A simple way to start with this is to integrate your cloud-based phone system (aka VoIP phone system) with your CRM and then use AI to drive meaningful insights from the mix of data sets. Based on which industry you’re in, create benchmarks.
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