Spearline

OCTOBER 5, 2021

In addition to agent-customer conversations, voice analytics, voice-bot call flows, and true interactive voice response (IVR) have a fundamental need for good audio. Pinpoint failures, identify patterns, and share information using our detailed call logs. It’s the ability to go in and create those calls.

Interactive Voice Response 97

Interactive Voice Response Telecommunications Call Logging Call flow 97

Spearline

JUNE 18, 2019

In addition to agent-customer conversations, voice analytics, voice-bot call flows, and true interactive voice response (IVR) have a fundamental need for good audio. Pinpoint failures, identify patterns, and share information using our detailed call logs. “It’s the ability to go in and create those calls.

Telecommunications 40

Telecommunications Interactive Voice Response Call Logging Call flow 40

Spearline

JUNE 18, 2019

In addition to agent-customer conversations, voice analytics, voice-bot call flows, and true interactive voice response (IVR) have a fundamental need for good audio. Pinpoint failures, identify patterns, and share information using our detailed call logs. “It’s the ability to go in and create those calls.

Telecommunications 40

Telecommunications Interactive Voice Response Call Logging Call flow 40

Noble Systems

NOVEMBER 17, 2020

This allows companies to seamlessly insert CRM into the call flow. Computer telephony integration put call logs (call history, recordings, transcripts, metrics, etc.) A number of applications and programs can be integrated into your premise or cloud contact center solution through your CTI system.

Interactive Voice Response 57

Interactive Voice Response Technology Customer Experience call center software 57