Benchmark call center professionals Contact Center Workshop 
Fonolo
OCTOBER 17, 2017
Join Fonolo, the Greater Toronto Area Contact Centre Association (GTACC), and three amazing keynote speakers for a day of interactive workshops, engaging panel discussions, and lots of networking! Year over year, the Canadian call center community continues to show tremendous growth. Understanding Industry Benchmarks.
Fonolo
JUNE 17, 2015
The training you provide to your contact center employees prepares them for what’s to come in the workplace and helps them incrementally improve their skills. Handpicked related content: 5 Creative Ways to Manage Agent Shortages in Your Contact Center. Call Center Training Best Practice. Online learning.
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