article thumbnail

What Are BPO Call Centers and What Do They Do?

JustCall

Business services. For example, if your company sells a product or service, the business process outsourcing company will take care of things like answering customer complaints and making sales calls. BPO companies now provide support for a wide range of services and help companies fill various voids. Healthcare. Automobiles.

article thumbnail

Small Business Call Center Software Solutions

Noble Systems

Advanced call center features can help your SMB grow with the ability to manage a variety of programs, including marketing, lead generation and sales, customer service, helpdesk support, collections, surveys, and more. Learn more about specific features for Telemarketing or Collections teams.). Auto-Attendant and IVR.