Nearshore Contact Center Outsourcing Spotlight: Peru, Argentina, Paraguay, and Uruguay
Outsource Consultants
OCTOBER 23, 2018
They provide great company culture and the increased customer experience scores allow these vendors to continuously outperform the larger BPOs. Most of the agents in these contact centers are college-educated and under age 30, which helps the companies provide high-quality customer experiences for Fortune 500 and Fortune 1000 clients.
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