Why is ZOOM an NPS® Promoter?
Zoom International
NOVEMBER 7, 2018
In the day to day operations of many contact centers, we focus on traditional operational metrics, such as service level, talk time and adherence. Bank Promoters gave their primary banks almost 45% more in deposits , bought 25% more products, and provided 7 times as many positive referrals as Detractors.
40 
Let's personalize your content