B2C Feedback Gamification Multichannel 
NobelBiz
JUNE 5, 2023
Implementing a supportive and positive work environment, where agents receive regular feedback, recognition, and incentives, can also boost their confidence and motivation. Learn how to implement a solid call center gamification strategy today by watching our dedicated workshop.
NobelBiz
MAY 9, 2023
Contact centers play a vital role in today’s business landscape, serving as a primary point of contact for customers to resolve issues, make inquiries, or provide feedback. Not using an Omnichannel (or at least Multichannel) approach: Begin offering your clients and agents the ability to comminute with more than a phone call.
Expert insights. Personalized for you.
52 
Let's personalize your content