Remove B2C Remove Customer emotions Remove Real estate Remove Self service
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Types of Customer Service: 8 Ways You Can Improve Your Customer Experience

JivoChat

Cons: It’s not always possible to read customer emotions. When to use this type of customer service: Both public and private organizations can benefit from live chat. In any case, it’s important to remember that live chat should not replace your human agents entirely, but it can enhance their ability to serve customers.