Remove B2C Remove Customer effort Remove Interactive Voice Response Remove Technical Support
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What is the Importance of Using a Live Chat Software on Business Website

ProProfs Blog

Sometimes though, inquiries may be more complex and customers need to speak to someone. Live chat software enables customers to quickly start a conversation and if there’s a queue, allowing them to continue doing what they’re doing on their laptop or phone. Janne Ohtonen Customer Experience and Service Leader at Ember Group.

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