Post-Pandemic Productivity: How to Be Ready for a New Economic Outlook – Part 3
NobelBiz
JULY 9, 2020
Customers will be more skeptical when contact persons throughout their customer experience journey go the extra mile. These metrics are unsurprisingly relevant for both B2B and B2C – given that everyone is affected by the crisis in one way or another. These processes begin and end in the call center.
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