Everything You Need To Know About An Outbound Call Center
Hodusoft
NOVEMBER 10, 2021
However, today’s customer-centric focus has seen it shift from a nice-to-have list to a must-have for FMCG, e-commerce, and other industries shy of employing customer service for outbound calls. . Calls handled . Average handle time (seconds) . Average wait time (seconds) .
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