Remove Average Handle Time Remove CRM Remove Healthcare Remove Telemarketing
article thumbnail

Inbound telemarketing supervisor profile

Quality Contact Solutions

Inbound telemarketing may sound like a simple profession if you’ve never worked in an inbound telemarketing call center before. You answer the phone, look up answers for customers or prospects, solve problems, enter orders, upsell or cross sell, and note all the details in your CRM. By Marcia Jenkins, Senior Operations Manager.