Average Handle Time Calibration call center software Chatbots 
Serenova
MAY 29, 2020
You’ll improve customer experience metrics like average handle time and first call resolution. The cloud is the default choice for contact centers focused on improving customer experience, and its benefits have never been clearer than now. Calibrate regularly. Gauge your QM process for consistency.
Serenova
MAY 29, 2020
You’ll improve customer experience metrics like average handle time and first call resolution. A cloud contact center solution is the default choice for contact centers focused on improving customer experience, and its benefits have never been clearer than now. Calibrate regularly. The Cloud.
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