Call Center Dialer Software: Optimization Best Practices
NobelBiz
MAY 9, 2023
Use Case: The Automatic Preview Dialer is highly versatile, adding time efficiency to complex campaigns where agents need to review client data before the call, take notes, personalize scripts, and so on. Not factoring in voice quality: Get the tech team involved from the start. Minimize Call Wait Time Nobody enjoys being put on hold!
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