Contact Center Terminology 2019 That You Need To Know
Dialer 360
JANUARY 18, 2019
In huge volume, for sale, customer service, marketing, telemarketing, and technical support. Another, call center puts more emphasis on customer contact, CX. The fact is you will be connected with the customer in a variety of ways as email we, char or phone. For instance, press 1 sale, 2 customer care executives etc.
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