Remove Automatic Callback Remove Coaching Remove Customer effort Remove Education
article thumbnail

Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

Computer telephony integration enables video and conference calling, whisper coaching, and file transfers. Studies show that computer-telephone integration r educes the average length of a call. Therefore, your team increases its productivity, and your customers enjoy a higher quality of service.

article thumbnail

Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

Computer telephony integration enables video and conference calling, whisper coaching, and file transfers. Studies show that computer-telephone integration r educes the average length of a call. Therefore, your team increases its productivity, and your customers enjoy a higher quality of service.