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Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

Your agents’ only tool is their desktop computer, and even that isn’t written in stone. This access to seamless and useful tools would not be possible with a traditional phone system. Best practices for choosing computer telephony integration. Improved collaboration and productivity. Focus on success.

article thumbnail

Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

Your agents’ only tool is their desktop computer, and even that isn’t written in stone. This access to seamless and useful tools would not be possible with a traditional phone system. Best practices for choosing computer telephony integration. Improved collaboration and productivity. Focus on success.