Remove At home agents Remove Gamification Remove Government Remove Surveys
article thumbnail

5 Ways Contact Center Managers Are Adapting to Remote Work

Playvox

Our 2022 research shows that 70% of agents say that working remotely has improved their job satisfaction, and 56% of respondents say they’d consider leaving their jobs if they couldn’t work remotely. Our survey uncovered five ways contact center managers are adapting to remote work. Keep More Agents On Board.