What is a Cloud-based Call Center Solution? (And How to Choose the Right One)
Babelforce
MARCH 30, 2022
As the software is in the cloud, you don’t have to install anything or run it on your network. Cloud-based software can handle high-quality calls using Voice over Internet Protocol (VoIP) technology. For example, you can hire agents in other regions or countries. And many agents prefer working remotely.
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