Remove APIs Remove Interactive Voice Response Remove Virtual Agent Remove voip
article thumbnail

10 Platforms With In-Built Smart IVR Systems

JustCall

Interactive Voice Response, or IVR, is necessary for every contact center. It serves as a round-the-clock virtual receptionist. The IVR is configured to lead the user to a self-help guide that answers their query, a human agent who can solve their problem, or a pre-recorded voice message.

article thumbnail

JustCall vs Talkdesk: An In-Depth Comparison 

JustCall

Multi-level IVR present for Premium plans and above IVR is available Not Available Available AI-Agent trainer is available with Premium and Custom plans Offers AI-Agent trainer Offers call transfer features Call transfer feature is available Offers call queue features Call queue is available Call tagging is available.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 10 Magicjack Business Alternatives & Competitors In 2023

JustCall

MagicJack is a name that often pops up when enterprises look to implement VoIP business phone solutions. magicJack is a cost-effective VoIP provider that launched around 2007 – using this, you can make phone calls via an internet connection instead of phone lines. Dialpad supports voice, messaging, and video. What is magicJack?

article thumbnail

Top 9 Talkdesk Alternatives & Competitors in 2023

JustCall

Talkdesk often comes up as a worthy VoIP alternative, all thanks to its robust artificial intelligence (AI)-powered contact center tools. JustCall Overview JustCall is a VoIP business phone system and contact center software. Virtual Numbers: You can leverage local and toll-free virtual numbers with no provisioning required.

voip 52
article thumbnail

Top 8×8 Alternatives & Competitors in 2022

JustCall

JustCall is a VoIP business phone system and contact center software with an in-built conversation intelligence platform. Smart call routing – Route calls to the right agent using IVR, skill-based routing, and caller information to ensure customers reach the right agent and are not kept waiting. per user per month.

voip 52
article thumbnail

Top 10 Aircall Alternatives & Competitors in 2023

JustCall

JustCall Overview JustCall is a VoIP business phone system and contact center software. Call queues – Route calls to the right agent using IVR, skill-based routing, and caller information to ensure customers reach the right agent and are not kept waiting. 5 Capterra– 4.1/5 5 TrustRadius– 8.1/10 10 Trustpilot– 4.1/5

article thumbnail

Top 8 CallHippo Alternatives & Competitors in 2023

JustCall

Introduction CallHippo is one of the most popular VoIP software providers in the market. With that said, there are several other VoIP software applications available today that offer a greater number of features and let you do more as well. However, there are other CallHippo alternatives you can also consider based on your needs.

voip 52