Remove APIs Remove Cloud contact Remove Customer Support Remove Time management
article thumbnail

What is CCaaS (Contact Center as a Service): Definition, and Benefits

JustCall

CCaaS stands for Contact center as a service. It is a cloud-based software that comes with the technology you need for your support team. This eliminates the need for a wire-based phone and does not restrict customer support systems to be on-premise. Cloud Contact Center.

article thumbnail

How Cloud Based Contact Center Solutions Increase Flexibility and Agent Productivity?

NobelBiz

NobelBiz Omni+: A scalable, flexible, and reliable CCaaS Solution For the last 20 years, we’ve specialized in building contact success stories that last, with an emphasis on stability, reliability, and one of the most proactive support teams in the entire call center niche. But NobelBiz Omni+ is different.