The Twilio / Amazon ‘Stack’ Will Dominate the Next Call Center Era
Fonolo
FEBRUARY 27, 2018
The Twilio Layer: Twilio offers a vast array of communication APIs, including all the functionality you need to build a call center. Here are some ways their influence is going to be felt: New functions: When new functionality appears in Twilio or Amazon APIs, we can expect the overlying products to make it available soon after.
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