APIs Call flow Customer Experience industry standards 
Spearline
DECEMBER 23, 2021
The standard definition of PDD can be defined as: “the time or delay that occurs from the time a number has been dialed, until the caller or called party hears ringing.” For this reason, Spearline calculates PDD a little differently in order to meet our customers’ requirements. New to Spearline?
Spearline
AUGUST 13, 2019
The standard definition of PDD can be defined as: "the time or delay that occurs from the time a number has been dialed, until the caller or called party hears ringing." For this reason, Spearline calculates PDD a little differently to meet our customer's needs. Why we do this. New to Spearline?
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