5 Call Center Technologies That Reduce Call Abandonment Rates
NobelBiz
AUGUST 2, 2022
During peak call periods, for example, the Christmas season or Black Friday, call centers are being inundated with calls as a result of the surge in engagement requests. In a rush, agents may propose typical answers that are not necessarily appropriate for consumers. Our customer care team is available 24 hours a day, 7 days a week.
Let's personalize your content