Remove Analytics Remove Contact Center Remove contact center workforce Remove Social media contact
article thumbnail

Hip Hip Hooray! Calabrio Customer is a Finalist for SWPP WFM Professional of the Year

Calabrio

We’re proud to share that one of these innovators has been recognized by the Society of Workforce Planning Professionals as a top-notch contact center leader. Aaron Jacobs is Director of Workforce Optimization & Analytics for GE Appliances, which is one of the largest appliance companies in the U.S.