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Top trends for the contact center in 2019 – part 1, the human touch

Noble Systems

After researching several articles, white papers and ebooks on the topic, this blog’s intention is to bring clarity to what the experts are saying. Leverage Gamification for Soft Skills Development. Dive Deeper into Customer Intelligence with Analytics. Enhance Social Engagement. Social media is all about the human touch.

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Top trends for the contact center in 2019 – part 1, the human touch

Noble Systems

After researching several articles, white papers and ebooks on the topic, this blog’s intention is to bring clarity to what the experts are saying. Leverage Gamification for Soft Skills Development. Dive Deeper into Customer Intelligence with Analytics. Enhance Social Engagement. Social media is all about the human touch.

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31 Best E-commerce Tools (By Use Case)

JivoChat

In this post, we’ve included a list of 30 tools that will help improve your e-commerce business across the major growth categories: marketing, sales, support, conversion optimizations, operations, and testing/analytics. Ongoing Training: Sourcify offers webinars and educational white papers. Best E-commerce Platforms.