Remove Analytics Remove APIs Remove Chatbots Remove Revenue potential
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How Q4 Inc. used Amazon Bedrock, RAG, and SQLDatabaseChain to address numerical and structured dataset challenges building their Q&A chatbot

AWS Machine Learning

Enterprises turn to Retrieval Augmented Generation (RAG) as a mainstream approach to building Q&A chatbots. The end goal was to create a chatbot that would seamlessly integrate publicly available data, along with proprietary customer-specific Q4 data, while maintaining the highest level of security and data privacy.

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Conversation Intelligence Vs Conversational Intelligence: The Difference Is Much Greater Than You Think!

SmartKarrot

Conversation Intelligence: Unraveling the Power of Data Conversation intelligence primarily focuses on leveraging data and analytics to gain insights from human-to-human conversations. Backend Integration To fulfill the user’s request, the conversational platform may need to integrate with various backend systems or APIs.