Talkdesk

MAY 17, 2016

Our first Predictive Customer Analytics application, Customer Sentiment Score, gives call center managers a 360 degree view of customer happiness based on inputs from the customer, the agent and other external factors. Get a trial of our call center solution and become a part of the customer communication revolution!

APIs 40

APIs Call Logging call center software Call Center 40

3CLogic

AUGUST 18, 2020

Enterprises can increase productivity and streamline activities by enabling agents with basic but embedded CRM telephony capabilities, including Automatic CRM Screen-pops, Click-to-call and Automated Call Logging. What’s the downside to a fully hosted cloud call center solution?

call center solutions 96

call center solutions Call Center Cloud contact CRM 96

JustCall

JANUARY 27, 2023

Call recording – Record inbound and outbound calls for monitoring and archives. Whiteboarding – Use whiteboards during video calls. Real-time analytics – The platform delivers real-time communication and performance analytics. magicJack does not have a monthly plan.

Interactive Voice Response 52

Interactive Voice Response Call Logging APIs Enterprise 52

JustCall

JANUARY 30, 2023

Real-time dashboard – Monitor agents’ performance using real-time dashboards and performance analytics. It allows you to get real-time conversational insights and shortens agents’ learning curves with AI-based scores and analytics. Sales dialer – Deliver calls using an automated dialer.

Interactive Voice Response 52

Interactive Voice Response Enterprise voip Call Logging 52