Loyalty Programs!?! We Don’t Need No Stinkin’ Loyalty Programs!!!
Beyond Philosophy
JUNE 11, 2015
In place of a loyalty program, Asda believes it provides customers with what they want most, a “great multichannel retail experience”. Airlines, as well, are doing their part to diminish the perceived value of their customer loyalty programs. And, none of this has helped the airline industry’s image and reputation.
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