How to Keep Your Customers Happy in a World with the Highest Expectations: 6 Data-Backed Methods to Put People First and Build Positive Experiences
SharpenCX
DECEMBER 30, 2019
87% of employees who are happy with their jobs are willing to work extremely hard for their company’s customers. When your agents work hard for your customers, they reduce customer effort and build positive customer relationships. What’s the real cost of agent turnover in your contact center?
94 
Let's personalize your content