Open Enrollment: 3 Ways the Member Care Experience Affects Conversion & Retention Rates
Sykes
DECEMBER 14, 2017
In the healthcare industry, providing quality support can have high stakes: It can directly impact the health and well-being of your patients. When communication is poor or call wait times are long, frustrated consumers frequently end contact without issue resolution. Embrace multiple service channels. Social networks.
40 
Let's personalize your content