CX Trends You Need to Watch in 2018 [White paper]
Fonolo
JUNE 14, 2018
In fact, brands should be focusing less on their logos and products as the crux of their identities; the customer should be the number one brand ambassador instead. These uses certainly apply to chatbots, which brands have embraced at a dizzying speed. Don’t miss the last 3 trends! Download the full report below.
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