CX Trends You Need to Watch in 2018 [White paper]
Fonolo
JUNE 14, 2018
In fact, brands should be focusing less on their logos and products as the crux of their identities; the customer should be the number one brand ambassador instead. Provides a quick’n’dirty form of outreach for mobile users who may balk at the idea of placing a call, and. Don’t miss the last 3 trends!
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