Agent burnout Average Handle Time contact center solutions Quality management 
Playvox
APRIL 4, 2023
With more time to invest in agent support, they can better connect and communicate with agents to keep engagement and motivation high. Monitor Performance To Spot Burnout Remember that a key sign of agent burnout is decreased productivity and performance.
Playvox
DECEMBER 13, 2022
Related Article: How Contact Center Agent Burnout Decreases Productivity (And What You Can Do About It). What To Do if Contact Center Agents Are Participating in Interaction Avoidance. The simple fact is that some agents do avoid interactions, though their reasons for doing it can vary.
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